chief-customer-officer-advisor
by alirezarezvani (GitHub) in alirezarezvani/claude-skills
What it does
Chief Customer Officer advisory for startups: retention decomposition (gross retention vs NRR honesty, churn root-cause taxonomy), customer segmentation strategy (differential investment across tiers + ICP fit scoring), CS team coverage model (pooled vs named CSM thresholds + ratio math), and CS tea
Quoted from the skill's SKILL.md under its MIT license.
Install
git clone --depth 1 https://github.com/alirezarezvani/claude-skills.git /tmp/claude-skills mkdir -p ~/.claude/skills/ cp -r /tmp/claude-skills/c-level-advisor/chief-customer-officer-advisor/skills/chief-customer-officer-advisor ~/.claude/skills/chief-customer-officer-advisor
The command copies the skill from the author's repo. SkillTrove does not host it.
Files
- SKILL.md
- references/cs_coverage_model.md
- references/cs_team_org_evolution.md
- references/customer_segmentation_strategy.md
- references/retention_decomposition.md
- scripts/cs_coverage_calculator.py
- scripts/customer_segmentation_designer.py
- scripts/retention_decomposition_analyzer.py
Source: https://github.com/alirezarezvani/claude-skills/tree/main/c-level-advisor/chief-customer-officer-advisor/skills/chief-customer-officer-advisor. Checked 2026-10-13.
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